Please read the regulations below carefully in order to use without limitation Website.

Website is owned by WRĘCZ Agnieszka Niechciał (Owner), who owns the Violet Dog brand. All Content and produkts belongs to WRĘCZ Agnieszka Niechciał also and is protected by copyright and provisions of Polish Civil Code. If external content is used on the Website it is clearly stated.
Some of the referring links on the site are affiliate links to external websites.

Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to WRĘCZ Agnieszka Niechciał (Violet Dog). Owner offers this Website, including all information, tools and services available from this site to you, the ‘User’, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our ‘Service’ / ‘Website’ and agree to be bound by the following terms and conditions ‘Terms of Service’ / ‘Terms’, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are vendors, customers, merchants, and/ or contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement you can not use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Website. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

WRĘCZ Agnieszka Niechciał (Violet Dog) do not guarantee that the information provided on the Website is complete, accurate or up to date. Although we endeavour to provide correct information regarding colours, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur. In the case of incorrect prices or available stock we will give you the opportunity to cancel the order. WRĘCZ Agnieszka Niechciał (Violet Dog) reserves the right to change the content and information provided in the Serwice at any time.

We are not responsible if information made available on this site is not accurate, complete or current.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content there of) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Website.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any Product at any time. Any offer for any Product or Service made on this site is void where prohibited.

WRĘCZ Agnieszka Niechciał (Violet Dog) will not be liable for any indirect or direct damages, including lost profits, resulting from the information in this webshop or otherwise connected to the webshop. We cannot be held responsible for the website being temporaril unavailable, but we make every effort to secure access to the website.

As User you confirm, acknowledge and warrant that:
– You are of legal age and have the right to enter into this Agreement.
– You shall not use the Content in any way that is not permitted by this Agreement.
– Your use of the Content will not violate any applicable law of any country or state or other governmental entity.
– The information you provide to Website is true.
– You acknowledge that all passwords to your account on Website will be kept confidential. You may not share or disclose password or login information to any other User or to third party, unless Owner agrees otherwise.
– You may not in any way act to the detriment of Website.

In case you breach any conditions of this Agreement Owner reserves the right to terminate the Agreement immediately, without notice and to claim compensation.
Any disputes relating to these terms of use shall be settled according to Polish law by Polish courts. There might apply additional legal requirements for your dependent on the laws of your country.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


You can contact us on phone (+48) 884 699 007 all weekdays from 09.00 – 18.00 and on Saturdays from 09.00 – 14.00.
You are also welcome to send an email to and we will respond on your request as fast as possible.


To optimize the Serwis and track preferences we use cookies, which are not connected to personal data. WRĘCZ Agnieszka Niechciał (Violet Dog) only stores personal data that has been provided by yourself, e.g. for shopping at our Website or by signing up for our newsletter. All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties unless necessary (e.g. carriers). You can at any time end the subscription to our newsletter by sending an email to and request modification or deletion of your personal data.


Orders can be placed on the Serwis and are not binding until WRĘCZ Agnieszka Niechciał (Violet Dog) has confirmed the order by issuing an order confirmation. Once you have placed your order we will send you a preliminary confirmation via email and your order normally process within 2 business days from posting a payment for them. We operate Monday – Saturday except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you promptly. Once your order has been shipped we will send you the final confirmation.
When you place an order, all data is encoded to and from the website by SSL (Secure Socet Layers).


We accept payment with PayPal, credit cards and bank transfer.
At the customer’s request I issue VAT invoices.

For all countries outside the EU, local charges such as import duties and/or sales tax may apply. These charges are at your expense and we recommend you to contact your local customs office for more information.

All our shipments are send with Poczta Polska (priority registered mail) from Sosnowiec. We strive to ship as soon as possible. WRĘCZ Agnieszka Niechciał (Violet Dog) cannot be held responsible if is delayed carrier.
If you do not pick up your package in the selected package shop in time or if failed to deliver at the address, we will receive your package back and all additional costs will be held at your expense.

Delivery times vary depending on the country and customs issues and are therefore only indicative.
The shipping is 2 days from posting a payment for order, when the delivery address is inside Europe 5 – 12 days and 2 – 3 weeks when outsite Europe.

Delivery in Poland is free.
Shipping to Europe is 16 euro.
Free delivery to Europe is from the order amount of 162 euro.
Shipping worldwide (outside Europe) is 38 euro.
Free delivery worldwide is from the order amount of 243 euro.


When purchasing from gives you a 14-days money back guarantee from the day of delivery. We do not cover shipping costs and/or additional duties and/or taxes if you choose to return the purchased item. If you wish to request a refund, you need to contact us within the 14 days and return your product in perfect condition (no open) along with the refund form. Shipping and handling are at your expense. We will not compensate for products that have been lost during shipping when returned to WRĘCZ Agnieszka Niechciał (Violet Dog). Refunds will be made within 14 business days after receiving the returned item.
Faulty products that have been purchased from our web shop can be replaced or refunded within 14 days after delivery.
Products made for individual orders are not refundable.

Return address is:
WRĘCZ Agnieszka Niechciał
Kaliska Street 14/56
41-200 Sosnowiec, Poland